Effective Date: 23 Dec 2024

Sawadhee Spa (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our spa, website, or use our services.

1. Information We Collect

We may collect the following types of personal information:

1. Personal Identification Information: Name, email address, phone number, and address.
2. Booking Information: Details related to your appointments and services availed.
3. Payment Information: Credit/debit card details or other financial data used for transactions.
4. Health Information: Any details you voluntarily provide about your health conditions or preferences for spa treatments.
5. Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing activity.

2. How We Use Your Information

We use the collected information to:

• Process bookings and provide requested services.
• Personalize your experience and recommend suitable treatments.
• Communicate with you regarding appointments, offers, or promotions.
• Improve our services, website, and customer experience.
• Ensure legal compliance and secure transactions.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors or IT support.
• Legal Authorities: When required by law or in response to valid legal requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications at any time.
• Request details about how your data is processed.

For any of these requests, please contact us at [insert contact email].

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their policies.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Sawadhee Spa
Phone: +918750023456
Email: reception@sawadhee.com
Address: Plot No.3, Local Shopping Center, Pocket C-9, Vasant Kunj, New Delhi-110070